End of Life Products
Check here to see if your Tru-Test product is within its service or support life.
Service and Support
The following products are no longer manufactured but are still within their service and support life.
• Service includes hardware support, service repairs and replacement spare parts.
• Support includes phone, email and Live Chat technical support, or refer to our Knowledge Base for online articles and help.
| Product | End of service date | End of support date | Available product range |
| SRS2/XRS2 EID Stick Readers | Jul 2028 | Jul 2030 | SRS2i/XRS2i EID Stick Readers |
| XRP2 EID Panel Reader | Jul 2027 | Jul 2029 | XRP2i EID Panel Reader |
| EziWeigh5i Weigh Scale Indicator | Jan 2025 | Jan 2027 | EziWeigh7i Weigh Scale Indicator |
| S1, S2 Weigh Scale Indicators | Jan 2025 | Jan 2027 | S3 Weigh Scale Indicator |
Support only
The following products are no longer serviced, but online technical support is available through our website chat feature or by emailing sf-support@datamars.com or visit our Knowledge Base for online articles and help.
| Product | End of service date | End of support date | Available product range |
| HD800, HD850 Load Bars | Mar 2024 | Mar 2026 | MP800 Load Bars HD5T Load Bars |
| MP1010 Load Bars | Mar 2024 | Mar 2026 | HD5T Load Bars |
| HD1010 Load Bars | Sep 2023 | Sep 2025 | HD5T Load Bars |
| EziWeigh6i Weigh Scale Indicator | Dec 2022 | Dec 2024 | EziWeigh7i Weigh Scale Indicator JR5000 Weigh Scale Indicator (Australia and New Zealand) |
No Service or Support
The following products are no longer eligible for service or online technical support.
Contact your local Territory Manager to talk about an upgrade or visit our Knowledge Base for online articles and help.
| Product | End of service date | End of support date | Available product range |
| F310 EID Panel Reader | May 2024 | May 2024 | XRP2i EID Panel Reader |
| SRS EID Stick Reader | Oct 2022 | Oct 2023 | SRS2i EID Stick Reader |
| XRS EID Stick Reader | Oct 2022 | Oct 2023 | XRS2i EID Stick Reader |
| EziWeigh5, EziWeigh6, EziWeigh7 Weigh Scale Indicators | Oct 2020 | Oct 2022 | EziWeigh7i Weigh Scale Indicator JR5000 Weigh Scale Indicator (Australia and New Zealand) |
| XR3000, ID3000, JR3000, SR3000, DR3000 Weigh Scale Indicators | Oct 2020 | Oct 2020 | XR5000, ID5000, JR5000 Weigh Scale Indicators |
| XRP EID Panel Reader | May 2020 | May 2022 | XRP2i EID Panel Reader |
| TR2000, SR2000, JR2000, DR2000, EC2000 Weigh Scale Indicators | May 2017 | May 2019 | XR5000, ID5000, JR5000 Weigh Scale Indicators |
| EziWeigh3, EziWeigh4 Weigh Scale Indicators | May 2017 | May 2019 | EziWeigh7i Weigh Scale Indicator JR5000 Weigh Scale Indicator (Australia and New Zealand) |
| EziWeigh1, EziWeigh2 Weigh Scale Indicators | May 2017 | May 2019 | S3 Weigh Scale Indicator |